Terms and Conditions
Effective Date: 17-12-2024
Welcome to Digital Communication LLC. These Terms and Conditions (“Terms”) govern your use of our website (https://digitelcommunication.com/) and the services provided by Digital Communication LLC, registered at 11711 Hallwood Dr, El Monte, CA 91732 (“Company,” “we,” “us,” or “our”). By accessing our website or engaging with our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using our services or website.
1. Definitions
“Company” refers to Digital Communication LLC.
“Client/You” refers to any individual, business, or entity engaging with our services or accessing our website.
“Services” refers to all digital marketing services provided by Digital Communication LLC, including but not limited to SEO, PPC advertising, content creation, web design, social media marketing, and email marketing.
“Deliverables” means the final work product or results provided to the client as part of our services.
“Agreement” refers to the contractual agreement between Digital Communication LLC and the Client.
2. Services Offered
Our core services include but are not limited to:
• Search Engine Optimization (SEO)
• Pay-Per-Click Advertising (PPC)
• Content Creation and Marketing
• Website Design and Development
• Social Media Marketing
• Email Marketing
All services are customized to meet the specific needs of each client. Additional services may be provided as per agreement.
3. User Obligations
By accessing our website and using our services, you agree to:
1. Provide accurate, current, and complete information required for service delivery.
2. Respond promptly to requests for approvals, feedback, or other information necessary for project completion.
3. Use our website and services for lawful purposes only.
4. Not engage in any behavior that disrupts or harms our website, servers, or services.
5. Not misuse our intellectual property, deliverables, or proprietary tools for unauthorized purposes.
Failure to adhere to these obligations may result in suspension or termination of services.
4. Payment Terms
All payments are to be made in accordance with the agreed project scope and payment schedule.
We accept payments via bank transfers, credit/debit cards, and other approved methods.
Payments are due upon receipt of invoice unless otherwise agreed.
Late Payments: Payments not received within the agreed timeline will incur a late fee of 5% per month on the outstanding balance.
5. Project Timelines
Service delivery timelines will be discussed and agreed upon before the project starts.
Delays caused by failure to provide required inputs, approvals, or cooperation from the client will extend project timelines.
Digital Communication LLC will not be held liable for delays caused by unforeseen circumstances, third-party vendors, or force majeure events.
6. Intellectual Property
All materials, including but not limited to content, graphics, code, and strategies, created by Digital Communication LLC remain our intellectual property until full payment is received.
Upon full payment, ownership rights for final deliverables transfer to the client unless otherwise stated.
The Company retains the right to use the final deliverables in portfolios, case studies, or promotional materials.
9. Refund Policy
We offer a full refund if the client requests cancellation of services within 14 days of project commencement, provided no substantial work has been delivered.
Refund requests must be submitted in writing to info@digitelcommunication.com and will be processed within 10 business days.
16. Contact Information
For any questions, concerns, or clarifications regarding these Terms and Conditions, please contact us:
Email: info@digitelcommunication.com
Address: 11711 Hallwood Dr, El Monte, CA 91732